Men's Size 7 Basketball - BT 100 Orange

Thanks a lot to take time to share your experience.Mostly our customers love this product, review note : 4.52/5 with 391 reviews.I don't know if the ball is correctly inflated.If you want a ball with a better touch, we have other ball like BT500 control and BT500 gip.Anyway, y

ou can come in any Decathlon store to do an exhange or a refund.Hope to see you soon. Sébastien, Offer Team, Decathlon Canada

Marc, thanks a lot for your review, so usefull to help us to improve the design of our products.Regarding your usage, i think you made a mistake, buying this "soft" basket ball, more for indorr practices.You can come in store and ask to change it. I could advice you to buy thi

s one instead : Basketball - BT 500 Size 7 Orange/Beige/Yellow Ref: 8734237 (exist in 2 different colors)or the most resistant of the offer for outdoor usage : Size 7 Basketball - R500 Black/Red/Blue Ref: 8733930For information the product BT100 SOFT is appreciated by ours customers in general 4.55/5 note, with 449 reviews.See you soon in store Sébastien, Offer Team, Decathlon Canada

Dear Sir/Ma'am We sincerely apologize for the inconvenience you experienced with Decathlon Basketball BT100. Your feedback is incredibly valuable to us, and we are truly sorry that your experience did not meet your expectations. The Tarmak BT100 basketball is designed for begi

nners. Ball handling is enhanced thanks to the deep grooves and pebbled cover. Its outer cover is made from foam PVC to give it a more cushioned feel that is softer on contact. Leather basketballs are preferred by many players due to their superior grip and the authentic feel they provide during games. However, their durability can be affected by various factors, including the playing surface, intensity of use, and maintenance. With proper care and understanding of the limitations of leather basketballs, you can extend their lifespan and maximize your enjoyment of the game. Here are a few tips to help you maintain your leather basketball and potentially prolong its use:Playing Surface: Ensure you're using the basketball on appropriate playing surfaces such as indoor courts or smooth outdoor courts. Rough or abrasive surfaces can wear down the cover faster.Proper Inflation: Maintain the recommended inflation pressure for the basketball. Over-inflating or under-inflating can affect the ball's performance and durability.Regular Cleaning: Clean your basketball with a soft, damp cloth after use to remove dirt and sweat, which can contribute to cover wear.Rotate Usage: If you have multiple basketballs, consider rotating their use to distribute wear more evenly.Storage: Store your basketball indoors and away from extreme temperature and humidity fluctuations. Having said that, we do understand your frustration and genuinely empathize with your feelings. Your feedback highlights areas for improvement, and we are fully dedicated to enhancing our range of sports products to meet your expectations and those of all our valued customers. Please feel free to reach out to our dedicated support team at [email protected] if you have any further questions or concerns. We are here to assist you every step of the way. Thank you for bringing this matter to our attention. We value your trust in us and will do everything we can to regain your confidence. Thanks and regards,Akanksha TomarOmni Merchandiser, Tarmak

Hello Viscor Wong, First of all, Thank you for your time in rating our product. We are truly sorry to hear that our Basketball Size 7 BT100 did not meet your expectations. We will definitely pass your feedback along to the relevant team so we can improve the product to better

serve our sports users in the future. In the meantime, we would like to offer you a refund or an exchange for the product. Alternatively, you can also bring the product to our store for a walk-in request for direct exchange. Our customer service team will get in touch with you from there. Worry not, our products are returnable within 365 days. Feel free to contact us at 07-359 8246 for any inquiries. Your loyalty to our brand is greatly appreciated. We hope to serve you with better products in the near future. Thank you once again! Hafiz Ishak 🙆‍♂️Customer Service Decathlon Toppen

Hi Ivan, Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with the Basketball Ball Touch Tarmak BT100 S7.  Based on the information you shared, we suspect that the air pressure in the ball is less than the r

ecommended pressure of 0.62 bar. For your convenience, we include this product that can help you determine this before your basketball sessions: Dual Action Ball Pump & Pressure Gauge. Should you still experience any difficulties or displeasures with the basketball, please feel free to head down to any of our experience stores at your own convenience. As a Decathlon member, you are entitled to lifetime exchange and returns. Here's the list of our experienced stores, where you may seek further assistance from our friendly, sporty teammates: Singapore Lab, Centrepoint, City Square Mall, Bedok, Northshore or Joo Koon. Thank you and have a pleasant day, Ivan! Syamisah

Dear Yap, thank you for your time in rating our product. We are glad that we managed to delight you with the standards of our product. We have read through your comments and will take note of these points into improving ourselves to better satisfy your needs. Thank you once ag

ain for your time and we hope to serve you again soon! Meor