Response of the brand
Hey Mohamed!
We will keep in mind your sugesstion.
Have a good day!
Gabrielle
Response of the brand
Hello,
Thank you for taking the time to provide us your valuable feedback, this helps us improve continuously. I apologize that the product has not met your expectations.
You may expect the variance or the reading drops to zero due to disturbance in the rotation if the sensor is not attached precisely.
However, I would please request you to visit the closest Decathlon store. Here our sport leaders will take a look at the usage of the product and guide you with the best possible solution.
Team Decathlon
Response of the brand
Hello Sir,
Thank you for taking the time to provide us your valuable feedback, this helps us improve continuously. I apologize that the product has not met your expectations.
Please note the size of the computer is designed to ensure the measures are clearly visible at the same time, it doesn't add unnecessary weight to the handlebar. With respect to your concern regarding backlight, if the batteries are low the lights tend to dim.
Team Decathlon
Response of the brand
Hello Simon,
Thank you so much for your review to us. We're sorry this 500 Wireless Cyclometer didn't meet your expectations.
The backlight will only be activated when the top button is pressed, similar like a watch. We take reviews and feedback into consideration as we strive to improve our products to cater to sports users! Fret not, we'll bring your feedback to our design team to see how we can include the function of a permanent backlight in our future designs.
Thank you and I wish you a pleasant week! :)
Your coffee shop commuter
Hafiz
Response of the brand
Hello,
Thank you for taking the time to provide us your valuable feedback, this helps us improve continuously. I apologize that the product has not met your expectations.
Please note if the comparison is between a GPS device and the wireless manual device like the Bike computer - You may expect the variance as the data is collected from 2 different sources on these devices.
However if the variance is too high like you mentioned. I would please request you to visit the closest Decathlon store. Here our sport leaders will take a look a the usage of the product and guide you with the best possible solution.
Team Decathlon
Response of the brand
H Vo,
Thank you for taking the time to review our products. I am sorry to read that you are not satisfied with our 500 Wireless Cyclometer.
Possible that this is a manufacturing defect and you can actually come down to the experience stores (Singapore Lab, Orchard, City Square Mall, Bedok or Joo Koon), to exchange for a new one.
We hope this experience will not deter you from shopping with us again! Feel free to browse through our website or our latest Decathlon app and skip the queue to make your purchase :)
Stay Healthy, Be Sporty!
Ain
Response of the brand
Hello,
Thank you for taking the time to provide us your valuable feedback, this helps us improve continuously. I apologize that the product has not met your expectations.
Since the concern is technically I would advice you to visit our nearest stores where out sport leader will be able to analyze the issue and will help you with the best possible solution.
Team Decathlon
Response of the brand
Hello Vaibhav,
Thank you for taking the time to provide us your valuable feedback, this helps us improve continuously. I apologize that the product has not met your expectations.
Please note if the comparison is between a GPS device and the wireless manual device like the Bike computer - You may expect the variance as the data is collected from 2 different sources on these devices .
However if the variance is too high like you mentioned. I would please request you to visit the closest Decathlon store. Here our sport leaders will take a look at the usage of the product and guide you with the best possible solution.
Team Decathlon
Team Decathlon
