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Hi Mr Selma,
Your opinion & feedback does matter for us.
So I kindly request you to share details of the product which bring disappointment in your experience.
Waiting for your response.
Omni Sports Leader, Oxelo
Decathlon Sports India
Never even worn it. The adjustable dial in the back was missing, was also covered in scratches and dents upon opening. As well as the plastic bag it came in taped up with the label not attached. Helmets are usually non returnable and sellable so horrified that my 6 year old may have even worn this. No idea what damage has been caused before receiving this.
Apologies for the product condition, this is something it shouldn't happen. Feel free to return it in store or online stating defective as the reason to return it.
If you need anything else, we are here to help.
Shell is way to big.
Sorry to hear that the size of the helmet isn't suitable. So far this helmet has had very good reviews (4.62*/5) but we understand that one size doesn't fit all. If it helps, feel free to go to your closest Decathlon store with a proof of purchase to be assisted by our teammates and find a suitable solution.
Newfoundland and Labrador
Prince Edward Island