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The rear light is having issue everytime....I had to return in for a new one after using it for 3 months....the tail light runs out of charge in 5 minutes.....I exchanged it for a new product, which had the same issue after 6 months of use.
We are sorry that you are facing the same issue repeatedly. We have not faced this complaint before so thank you for pointing it out. Can you please visit the Salt Lake store again and exchange the product.
I would recommend you to go for a different set light this time. Also, we would like to examine your product. Please let me know whenever you are going to the store so that I can inform the team there.
Beam Intensity Not So Great. Good Build Up
The light is bright and works as advertised. The problem is in recharging. Even after it shows to be fully recharged (when the charging light turns green), it might not be so. I now recharge the lights by a series of plugging the charging cable until "fully charged" light comes on, unplugging the charging cable and then reattaching it again to the next "full charge". Even then I have no idea if it is really charged up or not.
Meets the purpose
Not too costly
The front white light seem a little too dim compare to SL 100 Front LED Battery powered bike light. Would not recommend for it. However the rear light is pretty fine, serve its function since it is red in color. Overall will choose to buy separately rather then a set.
Thank you for your feedback on our ST 520 Front/Rear LED USB Bike Light Set - Black.
We aim for every customer to have the best experience possible with every product we sell, and on this occasion we have clearly fallen well short of this ambition.
We will forward the other half of your feedback to the Btwin Design and Brand team as they are best to look into the matter for their continuous improvement efforts.
We appreciate your feedback to us as this is good for us to improve our customer service towards all our sports lovers such as yourself.
See you around in store soon CY :
Keep it Rolling
Inline Skate Sports Leader
"Keeping Fit Through Sports - and Decathlon!"
Good, slightly overpriced
Newfoundland and Labrador
Prince Edward Island