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Sturdy lock at reasonable cost.
A bit heavy
Very hard to lock and unlock when exposed to rain
Hello Siva Rama
Firstly, we apologize for the uncomfortable product experience created by our product.
We take great care to ensure that important matters such as this are properly managed.
The issue has been already passed to the production line and we will keep striving for the best on the quality issue.
You are welcome to visit any of our stores to exchange or refund.
Thank you for your support and wish to see you again soon.
Should you have any enquiries, please do not hesitate to contact us for further assistance.
Decathlon Hong Kong Cycling Team
Newfoundland and Labrador
Prince Edward Island