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Lasted around 50 miles of total use before the adjustment screw worked loose mid ride and fell of taking the metal plate it screws into with it. Paint flacked of so easily. Really poor quality.
Customer service refused to help as they said they had been used, guessing the warranty is void as soon as you pedal once. Shocking product and even worse customer service.
Tension screw and plate came off on first ride, doesnt look like I am the only person this has happened to. Disappointing.
These arrived last weekend and were fitted with the help of a Youtube video. Being new to such pedals I found the instructions on the box extremely confusing. They really could do with providing better instructions. I also fitted the SPD cleats to my shoes (also BTWIN) and thought I had tightened the screws sufficiently but on my second trip out one of the screws fell out of the bottom of the shoe and got lost. I can get a replacement but this is annoying. Will make sure I tighten them before each use in future.
pedals arrived this afternoon. set everything up and went for a ride, very content and all was working well until about 15 miles in. I noticed a strange noise and my left foot wasnt locking in place, got off to check the problem, only to find the tension screw and plate had come loose and fallen from the pedal. shouldn't be a problem to fix just very annoying!
Hello. Thank you for leaving a review on the dual platform pedals and sorry to hear the tension screw came loose while riding. Very annoying indeed! Please do get in touch if you are unable to fix it and we can send out a replacement set. Thanks again.
MICHAEL, Road Cycling Leader, DECATHLON UK
Do what it says on the box
Newfoundland and Labrador
Prince Edward Island