WE ANSWER YOUR QUESTIONS
Work in progress :
Some of our products are temporarily out of stock
Since the grand opening of our very first Decathlon store in Canada, we have welcomed twice more visitors than expected!
We wish that your experience in store is nothing but exceptionnal. For that, we are intensifying our efforts to properly restock our store.
Everyday, our boats and trucks are bringing our products from our warehouse located in France. Every missing product will be soon available!
You're having a hard time browsing in our website with your Iphone and/or Ipad.
Our technical team is working hard to resolve the inconvenience and is also making sure that your online experience with different devices stays easy and fun.
Your most requested questions
How to buy online?
What are the advantages to Decathlon members?
Can I use my membership card created for Decathlon stores of various countries?
The product that I want is out of stock. When exactly will you receive it?
Can I buy a gift card?
The product that I’m looking for is not available in your store. Can I order it from another country?
Do you offer discounts on group orders?
Do you offer sponsorship programs regarding sports events?
Why your website is not also in english?
How to buy online?We are sorry, we’re not offering home delivery service yet!
Our teams are working extremely hard to make sure that by 2019, the service will be provided efficiently.
. As soon as the service will be available, we will inform our members via our newsletter.
-> To subscribe to the Decathlon Brossard newsletter, go to your account and select my interests.
->You will also be informed through our Facebook page (don’t forget to subscribe)!
In the meantime, we are more than happy to welcome you in person in our store, make you discover the variety of our products and maybe give you the passion for a new sport by signing up to our free events!
What are the advantages to Decathlon members?When you become a member, you have access to many advantages:
Automatic storage of your invoices and warranty policies of purchased products in your file
Your purchase history will always be available online, all the time
Free and unlimited access to every discovery sport event
Customized online shopping
Customized online sport advices
Exchange and return your purchase easily
Ratings of our products are in the website
Can I use my membership card created in another country?You can only use your Decathlon membership card created in Europe, in Africa or in North and South America.
Unfortunately, the cards created in Asia and Australia cannot be used in Decathlon Brossard.
The product that I want is out of stock. When exactly will you receive it?We are deeply sorry that you couldn’t find your product in store. Our teams are doing their very best to make sure to restock quickly.
The delais depend on the workshops locations where our products are made and sent from.
We invite you to subscribe to our products notification alert to receive a message when your product is in store.
Can I buy a gift card?Yes, you can buy gift cards in store.
Unfortunately, the service is not provided online.
The product that I’m looking for is not available in your store. Can I order it from another country?Unfortunately, it’s not possible to order a product from another country.
You will only find on this website the products displayed in your local store located in Brossard, Québec, Canada.
Do you offer discounts on group orders?We make sure to offer unbeatable prices all year long!
Therefore, we don’t offer special discounts on group orders.