Dynamoc 500 camping USB flashlight

Hello Raj,We are sorry to hear that you had a negative experience with our Product. We provide 2 years of warranty on the torches. You can claim the warranty if the torch is not working after charging.( Kindly Note that the warranty is not included if the torch is fallen on th

e ground or if the body is damaged). Please visit your nearby decathlon store to claim the warranty. Thanks and Regards. Himanshu

Hello Vidyanath, We sincerely apologize for the inconvenience you've experienced with our Dynamo 500 V2 torch. It's disheartening to hear that it stopped working after just two months of use, especially without any physical damage.To address this issue promptly, we recommend v

isiting any nearby store at your earliest convenience. Our experienced sports leaders will be more than happy to assist you and replace the faulty torch with a new one. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any further questions or if there's anything else we can assist you with, please feel free to reach us at [email protected] you again Vidyanath for your feedback, we hope to see you soon at Decathlon :) before your next amazing trek. Enjoy your sport Jade DUTTACountry Sport Leader

Hello Mark Christian, Thank you for bringing this issue to our attention regarding the charging of your product. 🔋🔌 We apologize for any inconvenience you've faced, and we understand your concerns. It's essential that the product you purchased functions as expected, and we'r

e committed to ensuring your satisfaction. To address the charging issue and explore the best solution for you, we recommend initiating a return or exchange request through your online account if it was purchased via decathlon.ph or you can visit any Decathlon store near you. This will help streamline the process and ensure a swift resolution. If you need any assistance with this, please feel free to reach out to our Customer Delightment Center through any of the following channels: 📞 Phone: 8-424-2970📧 Email: [email protected]💬 Live Chat: Available on our website📱 Facebook: Message us on our official Facebook page Our team is here to assist you with the return or exchange process and provide the necessary support. Thank you for choosing Decathlon, and we are committed to resolving this issue to your satisfaction. Best regards, Randolf

Dear Reuben,We are highly appreciated that you leave a positive review on our product TORCH LIGHT - DYNAMO 500 USB V2 - 150 lumens. We're thrilled to hear that you are satisfied with our product. Our team works hard to provide high-quality products that meet the needs of our c

ustomers, and we're glad to hear that we delivered on that promise for you. If you have any additional feedback or suggestions, please don't hesitate to reach out to us at 03-79322259 . We value your input and want to ensure that we are meeting your needs as a customer. Thank you again for your review and for choosing our product. RazanMountain Sport AdvisorDecathlon Petaling Jaya