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FAQ

How to buy online?

We are sorry, we’re not offering home delivery service yet! Our teams are working extremely hard to make sure that by 2019, the service will be provided efficiently. As soon as the service will be available, we will inform our members via our newsletter.

  • To subscribe to the Decathlon Brossard newsletter, go to your account and select my interests.
  • You will also be informed through our Facebook page (don’t forget to subscribe)!

In the meantime, we are more than happy to welcome you in person in our store, make you discover the variety of our products and maybe give you the passion for a new sport by signing up to our free events!

What are the advantages to Decathlon members?

When you become a member, you have access to many advantages:

  • Automatic storage of your invoices and warranty policies of purchased products in your file
  • Your purchase history will always be available online, all the time
  • Free and unlimited access to every discovery sport event
  • Customized online shopping
  • Customized online sport advices
  • Exchange and return your purchase easily
  • Ratings of our products are in the website

Can I use my membership card created in another country?

You can only use your Decathlon membership card created in Europe, in Africa or in North and South America. Unfortunately, the cards created in Asia and Australia cannot be used in Decathlon Canada.

The product that I want is our of stock. When exactly will you receive it?

We are deeply sorry that you couldn’t find your product in store. Our teams are doing their very best to make sure to restock quickly. The delais depend on the workshops locations where our products are made and sent from.nWe invite you to subscribe to our products notification alert to receive a message when your product is in store.

Can I buy a gift card?

Yes, you can buy gift cards in store. Unfortunately, the service is not provided online.The product that I'm looking for is not available in you store. Can I order it from another country?

Unfortunately, it’s not possible to order a product from another country. You will only find on this website the products displayed in your local store located in Brossard, Québec, Canada.

Do you offer discounts on group orders?

We make sure to offer unbeatable prices all year long! Therefore, we don’t offer special discounts on group orders.