Multi-year accessibility plan

Under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA” or “Regulation”), Decathlon Canada Inc., (the “Company”) has developed and implemented a policy governing its provision of goods, services and facilities to persons with disabilities, in accordance with the Customer Service Standards and a multi-year accessibility plan. This multi-year plan outlines the Company’s strategy to prevent and remove barriers and to meet the requirements under the Regulation.

1.0 Self-service kiosks

The Company will consider the needs of individuals with disabilities, when designing, procuring or acquiring self-service kiosks.

2.0 Training

The Company will train:

regarding the Integrated Accessibility Standards Regulation and Human Rights Code and accessibility and removing barriers for persons with disabilities. In order to ensure the Company is in full compliance with the Regulation the AODA training is provided via our learning management system called Decathlon Academy and meets the requirements as set out by the AODA. The Company will keep a training record including training dates and proof of completion of the training will also be kept in each employee file.

3.0 Information and communications

3.1 Feedback

The Company has developed a feedback process and has incorporated its practices in respect of its feedback process into its accessibility policy. Feedback can be made through our Company website in the “Contact us” section. All copies of the Company’s documentation required by the Customer Service Standards will be provided in an accessible format or with communication support, upon request.

3.2 Accessible format and communication supports

Upon request, the Company will provide or arrange for the provision of accessible formats and communications support for persons with disabilities in a timely manner, that takes into account the person’s accessibility needs due to a disability and establish processes for ensuring alternate formats are available in a timely manner.

3.3 Accessibility websites and web content

The Company is committed to ensure that new websites and content will comply with WCAG 2.0 Level A, except when impracticable. All internet websites and web content will comply with WCAG 2.0 Level AA by 2022, except when impracticable.

4.0 Employment

4.1 Recruitment process

The Company is committed to equitable employment practices and will notify its employees and the public regarding the availability of accommodation for applicants with disabilities in its recruitment, assessment and hiring process. The Company will also review current recruitment policies and procedures, job descriptions, processes and communications and modify, as necessary, to meet regulations as per Integrated Accessibility Standards.

4.2 Informing associates of supports

The Company will inform its associates of its policies, or changes to its policies, used to support its associates with disabilities, including job accommodation policies. The Company will provide this information to new associates as soon as practicable. The Company will provide updated information to its associates whenever there is a change to existing policies on the provision of job accommodations that take into account an associate’s accessibility needs due to disability.

4.3 Workplace emergency response information

If the Company prepares emergency procedures, plans or public safety information and makes the information available to the public, the Company will provide the information in an accessible format or with appropriate communication support to its employees and members of the public, as soon as practicable, upon request.

4.4 Individual accommodations plans

The Company will develop, upon request, individual accommodation plans for its employees. The Company will prepare a written process for the development and implementation of individual accommodation plans for employees with disabilities.

4.5 Return to work

The Company will develop and implement a return to work process to support employees who require accommodations upon return to work following an absence due to a disability and who require disability-related accommodations in order to safely return to work.

4.6 Performance management, career development and advancement, and redeployment

The Company will take into account the accessibility needs of employees with disabilities when completing the performance management, providing career development and engaging in employee redeployment.

5.0 Design of public spaces standard

The Company will meet the accessibility standards for the design of public spaces when building or making major modifications to public spaces, if ever applicable (including exterior paths of travel, parking, and/or service related elements, such as service counters and waiting areas).