Our products are very accessible because we handle each step of the process ourselves—research, design, testing, production, distribution and sales. This way, there are fewer external partners involved and we don’t need to charge high prices to make a profit. Efficient optimization of our operations/systems directly contributes to creating products offering an excellent quality-price ratio.
Designing a product requires a lot of decision-making. We verify its feasibility and we make technical, sensory and aesthetic decisions before its validation.
We meet with our suppliers to discuss and finalize the last details before launching industrial prototypes and production.
In order to assess the performance of our products, we carry out a series of rigorous tests in our laboratories for an extended period of time. These products are then put to the test in the field.
Once a product has completed all the design steps, we work on its industrialization.
Our products are marketed through our website and in our 15 stores across Canada.
These are regional warehouses that deliver products to Decathlon stores or directly to your home.
Issues with your Decathlon product? We take care of accompanying you, maintaining and repairing your sports equipment.
It’s quick, easy and free! By becoming a Decathlon member, enjoy many benefits. Purchase history, easy returns up to 365 days, extended warranty, etc.
Our mission has always been to make sports more accessible. We want you to be able to enjoy all the sports and activities you love, and even try something new! All our products come with a minimum 2-year guarantee, and members can enjoy a 365-day return policy. With over 65 sports to choose from, there truly is something for everyone.