Customers are entitled to request a one-time price adjustment if an item is marked down within 14 days of the original purchase date. Please ensure that all such requests are submitted within this 14-day window, and note that the lower price must be in effect at the time your request is made. To qualify for a price adjustment, you'll need to provide your proof of purchase. We'll then credit the price difference back to your original payment method. Please be aware that price adjustments are not applicable to purchases made through the Decathlon Pro service.
We kindly ask you to note that our customer service team is unable to handle price adjustments for items bought in-store. For these, please visit one of our physical locations to submit your request. Conversely, price adjustments for online purchases will not be processed in-store, but are handled exclusively by our customer service team. If you need a price adjustment for an item bought online, simply complete a brief form by clicking here.