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One of my favorite stores.
So far it is okay. But i am not sure if there is wear in the flywheel already. I’m hearing and feeling a thud every time i pedal. It goes away for a bit but it is becoming more frequent now.
Wish it had a bottle holder.
This is my first purchase with Decathlon, I was so happy with it that I used it every day since I got it. 8 months in and one of the parts was broken, I emailed customer service and received a prompt response from Jalal right away, it turns out that the machine was designed for 2 hours per week usage and I was using it more than 5-6 hours a week and of course I didn't read the instructions at the time. Nevertheless, within a week, they managed to send 2 employees to my place and replace the part for me! Lea and Yann were very professional and friendly the whole time, the replacement took less than 30 minutes and it was such a great experience! I will definitely consider Decathlon for my next purchase and start recommending it to my friends and family too!
Don’t buy this. Just don’t. The screw for the pedal doesn’t even start to enter the hole it is meant to go in. I have numerous people and myself spend hours and it doesn’t fit. Junk
Buying this machine cost me over $270 in addition to the machine itself as it is junk, I will have to pay someone to remove it from my house to take to the dump, I pod an early cancellation fee for my gym as I thought I had just bought an eliptical. And now I will miss who knows how long of exercise while I order something that is not junk from a better company.
I am sorry you had some troubles assembling your elliptical bike EL100. It can be tricky to know that the left pedal of any bike has to be screwed counter clockwise in order for the system to hold when pedaling clockwise. I deeply apologize if the instructions given in the manual and the email we sent over to help were not sufficient.
Please let us know how we can help you sort this out,
Brand Manager USA
Very smooth , no noise , space saver, value for money
Newfoundland and Labrador
Prince Edward Island