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So far the only issue I have is the little noise it makes but I guess it’s a matter of tightening some screws where there’s an attachment like the legs.
Hi Nilo,
Thank you for your feedback. We will make sure to pass your message on to our team. Yes, definitely try tightening the machine and if it gives you more issues, feel free to give our store team a call and we would be happy to support you.
Jessie
I love my Elliptical ;)
let's say first that customer service is the worse in Laval Decathlon and I'm not the only who noticed this degradation of customer's service compared to 2019. Second thing, preserve your receipt in a safe place or you will never get your product replacement and refund even if you bank statement as proof. Third, this product does make a lot of noise after almost a month of use. You are now aware about to do next.
After 2 weeks there is an annoying noise with each turn of the left pedal. Screwing tigthly the pedals doesn't fix it. The wrench included is useless after a few times.
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