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This is Avery very dangerous bike. Though I had really liked it initially for the price but twice I got saved from accidents and one of them could have been very serious . With the slightest of the jerk seat bar went down to the road and I fell off the cycle, once it happened on pavement so wasn’t serious ofcourse the hand and back hurt for a few days but the second time it happened, I was on a crossing and just before getting on the other side, the seat bar went down, thankfully my speed was slow so I could save myself from a bad fall but there were cars that were turning in the road and they had to break suddenly. I was so damn scared , am a patient of hypertension and that incident had caused my pulse rate to cross 200(thanks to my smart watch for showing this little information later). Thankfully my husband was riding along and he came to the rescue. This incident happened on 22nd nov 2020 and the bike has been kept in garage since. I am too too scared to even think of riding it...I am yet to speak to Decathlon for a refund, and I will post a review of the support provided. Yes, I have used this bike for more then a month and had loved it too but since the 2nd accident my review for this bike has completely changed!!! Don’t ever get alluded by this bikes low price, it’s a big risk to life!!!
This is a £150 bike, so of course you get what you pay for. That said, having read some of the reviews below, it seems to me some people need to learn some basic bike maintenance. I've had a couple of short rides to run in and it all seems fine and will be a great all rounder for a number of family members due to its size range. Personally I'm.going to swap to flat handlebars and a new saddle (really simple changes,,but part of the fun with bikes is tinkering anyway. It's a simple bike with not much to go wrong, cant fault for the price.
If you are drawn by the price, the slick design and seemingly abundant belts and braces - don't be fooled. This bike's quality is beyond poor, it is also unsafe. Two problems within 2-3 hours. The bike chain FELL OFF, and it emitted a harrowing screeching noise.
When I first tested this bike in the store, the hind wheels (not the brake pedals) emitted a high end screeching noise - for both backwards and forwards motion. The first instance I raised this to an employee, he mentioned that this was "normal". Upon my partner's insistence, I got a second opinion from another employee - who helpfully fixed the screech. This was red flag number one. No matter - I took it home for a spin.
Oh how I was so pleased to grab this easily foldable bike at such a price. Well, such price cost me my SAFETY. The first time I rod this bike up a small include (20/30 degrees up), the entire chain came off the gear (i.e. meaning you can't pedal it forward). Not acceptable. Having used a few bikes in my childhood, I knew how to quickly wind it back in - but that was the last straw.
As if the product quality wasn't distasteful enough, when I took it back to my local store (note - less than 2 hours after I first bought it), the first employee by the name of Trevor cajoled and ridiculed my claim that this was unsafe. "This happens all the time, chains fall off". "It's not as if it was unsafe." Deceptive, and dangerous comment from Trevor. This doesn't happen regularly - 2 other of his colleagues confirmed this to me separately (one by the name of lassie, another chap who processed my refund).
This isn't dangerous, Trevor mentions? Wrong, this is extremely dangerous - especially on inclines. Imagine you were riding up a road, and this chain fell off whilst a car was approaching. One wrong slip backwards, that's it for you.
Above all, the most distasteful and troubling issue was the response given by the gentleman who processed my refund. I don't take issue with this gentleman, but the manager whom he checked with on what they can do going forward. Their response - "we will definitely make sure that your bike is assembled properly next time", "we are very sorry but hope you can understand most of our staff are new" and "there is nothing more we can do.'
Chaps - proper assembly and adequate construct quality is EXPECTED. Clearly, Decathlon's policy is that if you don't get hurt, or post this on social media - they'll brush you aside. No. For the safety of others - I am warning you - caveat emptor. Buyer beware, spend your money on a product that actually works.
I've been riding this bike ten miles a day for three or four days a week for a month, through London. My observations are:
Very good, unbeatable price.
As a small woman of 5'1", it fits me perfectly.
The seat is incredibly uncomfortable after about three miles of riding.
The bike is heavy, it weighs somewhere around 12kg, and you feel it anytime you need to lift it up.
The magnet that keeps the bike folded up is not strong enough, often comes undone while you're trying to wheel it. I have had countless bruises and small scratches from this happening.
As it is heavy and single speed, prepare to work hard to go up hills and slopes.
For the price, you truly get what you pay for. It does the job, but not comfortably. It's fine for what I use it for now, but I have had issues with the breaks jamming and with the chain coming off in the first month. Not the most robust or reliable, but entirely serviceable.
I’ve got the bike today ,but the only thing is while taking it from the box I’ve found that there are some scratches in it .
It seems like it was forced or something.
Great bike and if one is to compare this bike to other folding bikes at this price bracket on the market....this is way at the top with great value for money.
The ride is smooth and feels solid which gives one confidences when riding.
Folding the bike is pretty straight forward and quick to do...:around 30 secs.
One tiny small thing... but I’m still gonna give the review top marks.
I wish the handle bars could be secured when in the folded position.
But overall I’m really happy with my bike and have been everywhere on it. In fact I love it and it looks good too.
Thank you Decathlon
Steven
Within 6 months rear wheel hub got an issue. It started to wobble and creates an annoying noise in every cycle. Ball bearings should be replaced and it is not a spare part in Decathlon store.
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