Response of the brand
Hi Francois,
Thank you for leaving a review for the Waterpolo Goal Polo-Up Blue (8357156).
I apologize if the product did not match up to your expectations. I understand that everyone would like to have a good product to use after purchase. Your feedback is crucial for our improvement and therefore, rest assured that this issue will be highlighted to the relevant teams immediately.
It could be that you may have accidentally picked up a faulty piece. Therefore, I would like to invite you to any of our Decathlon stores for an exchange of the same item. Do let me know which store you would be heading down to so I can arrange for one of my colleagues in that store to attend to you!
Sportingly,
Crystal
Swimming Sports Leader
Decathlon Singapore
Francois found this answer helpful