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Product as described, love the anti shock system and the grib. Highly recommended
Hi Mei Wan,
Thank you for taking the time to write a review on the Forclaz 500 Anti-Shock Hiking Pole. I am glad that this product has been working well for you and that you love it.
At Decathlon, our mission is to make sports accessible for the many. It is our responsibility to ensure that our products are made to satisfy our users.
Feel free to write a review on other Decathlon products and I hope to see you in our store soon!
Sport on safely!
Very good hiking pole...
Sales assistant was very helpful and gave me good advice.
Very good one
The anti-shock feature failed within a month. Now, it is just a slightly heavy, adjustable hiking pole.
We apologize for the inconvenience caused.
For the Pole with anti-shock that failed, you can take it back to any store to resolve the issue or exchange.
We are happy to advise or replace in order to guarantee your satisfaction and product quality to ensure you will get satisfied or satisfy with us.
We look forward to the next opportunity we can share or exchange your travel experience through our products soon.
NARIN KHEEREESANTIKUL (ZOR)
The anti shock is not working
I bought 2 nos of the walking pole. When I started to use it, I found that one of them do not have the anti-shock features. I thought it was a spoilt one. Hence I went all the way back to the shop at Holland Village, only to learn that it’s ok, just that I was not thought how to use it. Having experienced this episode, it’ll be kind if the staff can show us as buyer, how to use it and not to assume that we know it.
Thank you for taking the time to write us a review regarding our product!
In Decathlon, we believe that to get this kind of information from our users is the best way to improve what we are doing.
Rest assured, your feedback matters as it allows us to understand the areas that require improvements.
Do check out more of our products at Decathlon.sg
We hope to be able to serve you again and see you around in Decathlon! :)
Light weight pole comes with 3 telescopic collapsible design, Comfortable knob and grip with Soft wrist-strap will help you in all terrain.anti- Shock system Helping in absorbing sudden jerks on joints and best part about anti shock you can deactivate whenever you want.
Newfoundland and Labrador
Prince Edward Island