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Très agréable et comfortable
Bike was smooth, turning at tight angles require abit of skill a compared to a foldie or tilt 500.
Worth to buy as 9 speed is good, but a Triban RC520 11SP would be better.
Good value bike. Does the job. I broke a spoke. Any idea how long is the replacement spoke length? Please advice.
I didnt receive my bike pedal and also my RD is cracked.
Dear Huzhayfah, thank you for taking the time to write the review! We are truly sorry to hear that our product did not meet your expectations. We have read your feedback and would like to contact you personally in case you would like to highlight any other shortfalls in our product for us to improve ourselves in satisfying your needs as your satisfaction is our top priority.
after 3 weeks of use, the bicycle start to make some noise, the seat is not comfortable
I'm really sorry to hear about your dissatisfactory experience with the noise and saddle comfort of the Riverside 500.
Do feel free to make an appointment for a free safety service by any of our Experience Store workshop departments within 3 months of your purchase. They will be more than happy to assist you in looking into the noise issue and resolve it. Depending on your location, you may make a booking at either Bedok, Joo Koon or SG Lab.
As for the saddle comfort, indeed the saddle on the Riverside is a little bit sporty compared to other hybrid bike models on the market in order to save weight. You may try to improve its comfort by purchasing a Memory Foam Saddle Cover which has had good reviews from other users.
I hope you find the suggestions above useful and wish you many happy miles ahead with your bike. Thanks and have a great day!
Digital Sport Leader
Cycling & Roller Sports
already needed to change the brake pads - not easily available and system with pin is very low quality - can't find another parts for the break system... Was expecting better for the price
Thank you for your review on our Riverside 500! We're sorry this item did not meet your expectations.
I'll bring your feedback back to our design team to see how we can improve the components in our future designs.
Thank you & sport on safely! :)
Regards, Syed SYAFIQ
Cycling Commercial Manager
Great recommendation by Decathlon Super Helper. Already recommended to some friends
Dear Noor Iskandar Hashim, thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our product. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!
Thank to the worker at old klang road. they very helpful to xplain to me with bike of the quality
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future.
Thank you once again for your purchase and we look forward to serving you in the future. Stay safe stay healthy!
Quality bike with good reasonable price.
Great for every day commuting and leisure rides.
Newfoundland and Labrador
Prince Edward Island