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Very bad quality of product. In 3 months sole get damaged.
I hope you and your family are keeping safe and sound. I am sorry to hear that you had an unpleasant experience with our Walk 500 sole.
We give 2 years warranty on all products, which means that we stand by the quality of our products. I request you to please share a couple of shoe pictures with us so that I can share them with the concerned team. However, I invite you to any of our Decathlon stores to have it exchanged for a product or you can also directly do the exchange online
If you require more assistance, you may contact me directly. I would be eager to hear more feedback about our walking range.
Dear Asri Ratham, thank you for your time in rating our product. We are glad that we managed to delight you with the standards of our product. Thank you once again for your time and we hope to serve you again soon!
Very good gel pads especially for diabetic patients
This sole not give so much comfort that u promise
Make your long hike an enjoyable journey
What can you say about Decathlon Products...Quality
I had baught 45/46 for my 46 size shoes but it's small size.
The size written on packaging is not matching with product
It's moving in side the show because of the gap
Is it possible to replace it with bigger size.
Shoes also I bought at the same time & same store.
I hope you and your family are keeping safe and sound. I am extremely sorry for your bad experience with the Walk 500 Sole.
We give 2 years warranty on all products, which means that we stand by the quality of our products. Nevertheless, I see that you are facing discomfort while using the insole for which I invite you to any of our Decathlon stores to have it exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.
Still, if you face any issue you can directly contact me, I'll stay available at your service.
I used this while doing 100km Oxfam run, best investment I had made. I also run everyday with them they are super comfortable.
Newfoundland and Labrador
Prince Edward Island