Kids' Beginner Basketball Shoes - SE 100 Black/Red

Hello Surabjit, Thank you for sharing your feedback on our Kid's Basketball Shoe, and we sincerely apologize for any inconvenience you've experienced. We're sorry to hear that you found the quality of the sole to be lacking. Ensuring the durability and performance of our prod

ucts is crucial, especially for children's footwear. To address your concerns and find a suitable resolution, we would like to gather more information about your specific experience and work towards a solution, whether it involves providing replacements, alternative options, or a refund. Your feedback is essential in helping us improve our products, and we apologize for any inconvenience this may have caused. Thank you for bringing this to our attention, and we appreciate your understanding as we strive to make improvements. Thanks and regards,Akanksha TomarOmni Merchandiser, Tarmak

Dear Ankit, I want to sincerely apologize for the inconvenience you experienced with Decathlon SE100 Kids Basketball shoes. Your feedback is incredibly valuable to us, and we are truly sorry that your experience did not meet your expectations. The Decathlon SE100 Kids Basketb

all shoes is known for its quick and easy velcro lacing, high rise ankle for foot stability and the Sole with injection-moulded foam (EVA) heel taking comfort a little too seriously for your child. These shoes enable the young champions to begin their basketball journey. However, these shoes are for beginner kids only. If the kid is more skilled and is playing at a higher intensity, in that case it these shoes are not the correct ones. If you can tell me the age of the kid and his shoes size, I can help to suggest a relevant shoes that will not just be durable but also help your kid to play stronger. Our Indian basketball courts are mostly outdoors and are made of either cement or synthetic courts. The friction on these dusty and outdoor courts also adds to one of the reason for an early wear and tear when the product is extensively used. We do understand your frustration and genuinely empathize with your feelings. Your feedback highlights areas for improvement, and we are fully dedicated to enhancing our Basketball shoes durability especially for India rugged outdoor basketball courts to meet your expectations and those of all our valued customers. Please feel free to reach out to our dedicated support team at [email protected] if you have any further questions or concerns. We are here to assist you every step of the way. Thank you for bringing this matter to our attention. We value your trust in us and will do everything we can to regain your confidence. Sincerely, Mamshi