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neckline became too loose after first washing.
Hello Yanshan,
Thank you for taking the time to leave a review on the NH500 hiking shirt.
I am sorry for the inconvenience it may have caused.
I will be able to help you find a solution. If you can confirm by responding to this email that the washing instructions were followed, we may be able to offer you a return or exchange.
Please send me a few pictures of the defect. 😊
Regards,
Marie 🏊♀️
Décathlon Canada
it became a tight after washing.
Hello Yanshan,
Thank you for your review.
I am sorry for the inconvenience this may cause.
I will be happy to assist you and offer a solution. Please send me your order number so I can follow up with you.
In the future, we recommend to wash under 30°C and not tumble dry.
Have a good day
Marie 🏊♀️
Décathlon Canada
Good fit and style
Hello Stan,
Thank you for the review! Glad to hear that you are enjoying your new hiking t-shirt.
See you again soon!
Decathlon Calgary Team
I ordered a large and live in Canada, but they sent an E.U large/U.S medium.
Hello Scott,
Thank you for taking the time to leave a review.
We are sorry the shirt is not the right fit. Most of our products are designed in Europe, and they tend to size smaller than expected.
You have 60 days from the date of purchase to return an item that does not fit and get a refund. For more information, please visit our website: https://www.decathlon.ca/en/content/12-returns-and-refunds.
Regards,
Marie 🏊🏼♂️
Décathlon Canada
great fit and like how it feels against the skin.
Hi Darcy,
Thank you for taking the time to write about your experience.
We are happy to hear that you found the perfect hiking shirt and that you'll be comfortable and stylish!
We look forward to seeing you again soon!
Kindly,
L'équipe Décathlon Ottawa
The Ottawa Decathlon team
I have wore different Decathlon T-shirts, but this one is smaller than usual.
Good
Excellent
Good
This fabric shrinks a lot, not advisable
Hello Vishal,
Thank you for taking your time and providing your valuable feedback about our products. We apologize for the inconvenience faced by you while using our products. From your review, we could understand that you have faced a problem with the quality of this product. We would suggest you please visit the nearest Decathlon store and get this product exchanged/ returned. You can also initiate the return process via Decathlon online shopping application. You can keep this email as the confirmation for the same.
We stay available for your further queries related to the products and services.
Rishabh
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