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Awesome experience, really appreciate the store.
Cheap and good
Hi Peng Fei,
Thank you for the review about our product: MEN’S LONG BOXER SWIM SHORTS 500 - BLACK BLUE.
We, in Decathlon, always strive to make sports available to everyone via our products at affordable prices, and we hope you are amongst those that have benefitted from this objective. We hope to see you in our stores again! :)
As a lap swimmer prevents chaffing of the legs.
Torn at the back seam after one usage
Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with this MEN’S LONG BOXER SWIM SHORTS 500.
We suspect that it was caused by defect from our factory side.
My team has been briefed of the issue and we will do our best to facilitate the exchange or refund of your item, should you please.
May we please request for your assistance in producing the following items when you come to (insert store name) (insert address):
- The defective item
- The proof of purchase (physical or digital receipt)
- The credit/ debit card which you paid with (not necessary for NETS/ CASH payment)
- A print out/ screenshot of this email
To serve you better, should you choose to exchange or refund the defective item at any of our 5 other experience stores (excluding Click and Collect stores), please inform me through email so I am able to relay the instructions to my colleagues timely, to avoid any confusion and misinformation with regards to the situation.
We hope we can turn this unfortunate event into a more enjoyable experience for you at Decathlon Singapore.
Thank you and have a pleasant day.
Siti Nur Saleha
Sports Advisor(watersports) | Decathlon Orchard
Thank you for supporting Decathlon Hong Kong. Your feedback is appreciated and it can motivate us to strive for outstanding service level and product quality.
We are looking forward to seeing you again.
Thank you again for your support.
Decathlon Hong Kong Sports Team
Newfoundland and Labrador
Prince Edward Island