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I just bought this with the aim of tracking my weight. The scale took a few tries to connect to my phone for the first time. Subsequently, it would not sync with my phone. My phone runs Android 10, the latest version of Android. It has connected flawlessly with every bluetooth device I have, except this scale. This truly defeats the purpose of a bluetooth-enabled scale. Decathlon should refund me, so that I can buy a scale that actually works.
I read your opinion on the scale 700 carefully. Indeed, it is not normal to get connectivity concerns on the product.
Please note that we have a new APP since last week that improves the connectivity. I therefore invite you to download it (https://play.google.com/store/apps/details?id=com.decathlon.decathlonconnect&hl=fr&gl=US).
Please feel free to let me know if you are still having this problem. In this case, I will be able to direct you to our dedicated teams.
Have a nice day and sorry for the inconvenience.
Product Engineer DECATHLON
Only one area of improvement is in the software application set up; it is designed for French so need to be more English friendly.
Thank you for taking the time to review our products. We are pleased to hear that this item meets your expectations!
We look forward to more of your reviews and sharing! Plus, the new Decathlon app has been launched and you can now purchase all your favourite sports goods with just a few clicks on your smartphone! Yes, it's now available both in the App store and Google Play Store! Download now and happy shopping!
Thank you for your support and stay safe! :)
Sport on safely!
CSM Digital Leader
Cannot connect to Samsung and Huawei phones, but IPAD yes. Please improve the apps for more devices connection.
Thank you for taking the time to review our product! We are sorry to know that you are not satisfied with our product. We take feedbacks and reviews into consideration to suit the needs of our users better!
This product is all-rounded as it measures your weight, fat, muscle, bone and water mass. However, this device is compatible with IOS and more recent Android software. We will feedback to our product designer to improve the product to cater to all smartphone users.
We hope this experience will not deter you from shopping with us again! Please feel free to browse through our website to view the range of products we offer to sports users. Thank you and we hope to serve you again better!
Be Water My Friend
Omni-Channel Sports Advisor
Will not sync to your phone due to app issues. The companion app is rated only 1.8/5 in the Google Play store. It seems Decathlon is aware of its syncing issues and yet decides it is fine to sell this product anyway.
Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with this Scale 700!
Your experience with our products allows us to further understand the difficulties you have. I regret we can't match your expectations with this product. Your feedback matters as we will take this into our future products designing process. Rest assured, with the feedbacks and data collected, it will definitely helps us to find the solution and it will eventually benefit millions of other customers worldwide!
However, if the product does not satisfy you, please do not hesitate to come back to return/exchange the product.
Stay safe, fit and healthy!
Walking with you,
I’ve bought the Scale700 a few days ago. Really slick design, easy to put together and pair with my phone. The app could be better but it does the basics well.
The problem are the measure... I’m conscious that there’s room for big swings in some measure due to the body water levels but according to the scale I increased my bone weight by 1kg overnight which is not realistic.
After I started diet, wanted to check whether I lost fat or muscle. Overall I am satisfied but just hope that the app explain more about the function.
Thank you for your review for the Scale 700!
Your experience with our products allows us to further understand the difficulties you have. Your feedback matters as we will take this into our future products designing process. Rest assured, with the feedbacks and data collected, it will definitely helps us to find the solution and it will eventually benefit millions of other customers worldwide!
Stay safe, fit and healthy!
Nor Azhimy Bin Mohd Senin
Omni-Channel Sports Leader
Affordable price and works well. Been using for a month to track my progress. The app that comes hand in hand made it easier to see the stats.
Hi Ima Zohrah
Thank you very much for sending me your reviews on " Scale 700 Connected Scales with Impedance Meter."
I am so glad that you love our product and find it great for value! The ability to transfer measurements to smartphone using myGeonaute connect app makes monitoring the data a piece of cake.
Keep your sharing coming.
Continue sporting and stay fit!
Worry Less Zumba More
Front Line Customer Service Adviser & Zumba Diva
Decathlon Joo Koon
On my Huawei P40 Pro, pairs at first, showing green tick on detecting the Scale 700. After weighing, the measured weight does not sync until time out and keeps getting error. I happen to have an iPad and syncs with iPad with no issues.
Thank you for your review. I regret we can't match your expectations with this product. We had some issues with the synchronisation between Huawei phones and our app. We are working on an update for the app that will sort this problem out, it will be available soon. Also, don't forget that you have our 365 days return policy for our customers with a Decathlon account, don't hesitate to ask for a refund, exchange for this or any other product or contact me in case you need further information.
Juan Jose Casado
NO SINGAPORE WHEN SET UP YOUR PROFILE ON APPs? Am I missing something or it is REALLY? Unstable connection to bluetooth, the scale mistake between profiles and no way you can change the profile on phone but have to weight yourself again and again. So many feedback yet the software still no update.
SCALE 700 CONNECTED SCALES WITH IMPEDANCE METER
We are truely sorry that this scale is not working well for you. As we are still in the Circuit Breaker period, our stores are not open. Once this restriction is lifted, please visit any of our stores for an exchange or refund.
Thank you and stay safe.
Running the Extra Mile
Running Sports Advisor
Decathlon Joo Koon
i believe is a good product but need to update the app to be able to log the data in the phone.
Thank you for your review on the Scale 700 Connected Scales with Impedance Metre.
We will definitely give your feedback to the design team to improve on the product.
Thank you once again for your review! Hope to see you around our stores again soon!Sportingly yours,
Newfoundland and Labrador
Prince Edward Island