Kids' Warm and Waterproof Ski Mittens

Thank you very much for taking the time to give us your opinion.I am really sorry for this mishap.Overall our customers are very satisfied with these mittens, rating of 4.77 out of 5 with 82 reviews.Sensitivity to the cold is very personal, most children are very active and ar

e often too hot.Despite their very good protection thanks to their length it is possible that snow, while playing, if this is the use, has entered the glove, as soon as the humidity is in the glove, we are cold even at 0 °.Our products are guaranteed for 1 year, you can come to your nearest store to make an exchange or a refund with your receipt or even without if you are a Decathlon member.See you soon. Sébastien, Offer Team, Decathlon Canada

Hello, Thank you for taking the time to leave us your review. I am sorry to hear that one of our products did not meet your expectations. We value your feedback and we're continuously working to improve the quality and performance of our products. Your feedback is taken very s

eriously and rest assured that it will be escalated to the individuals concerned in order to rectify this type of situation moving forward. We thank you for giving us the opportunity to evolve from this situation and hope that it will result in a better experience for all our future customers.   Sportingly, Anthony--Passionné de soccer et de course à piedPassionate about soccer and running