Fitness Folding Mat

Bonjour Fizzy, Greetings from Decathlon KL City Centre! Hope you're doing well. Thank you so much and we appreciate you for taking the time out to share your experience with us and leaving us with a 4-Star rating on our products Folding Indoor and Outdoor Fitness Mat. We will

share this with the store team to let them know the products has meet your expectation and we’d love to continue providing great service to awesome Decathlon members like you yeayy. We can make your shopping experience also become better by recommending downloading our Decathlon App as it has many features that can help you. Additionally, you can check directly regarding stock availability of any products and also place an order on Decathlon App, exclusively for members and can directly collect the orders at your preferred store. Thus you may skip the hassle of having to come to the store and have their items delivered, all around Malaysia, with no delivery charge! We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our member’s feedback for helping us to keep improving our services. Do follow our social media account too @DecathlonKLCC for more updates and any event information for the future. Thank you once again for your time and we look forward to seeing you again soon. :) Best regards,Siti Nur Aienira,Customer Service,Decathlon KLCC.

Dear Prasoon, We appreciate your review of our product. Your feedback is crucial for us to improve our products and your experience with Decathlon continuously. Regret to hear that the product was not up to your expectation. We request you to write to us with further details a

bout your usage and experience with the product. We would appreciate knowing what you anticipate from the product so that we can better serve you and offer you alternatives. In addition, we would like to provide you with an exchange/refund from your nearest store. Let us know if you face any issues.Looking forward to hearing from you. Thank You,Have a nice day! Sincerely Priyanka

Hello Cheuk Yin, Thank you for purchasing Foldable In & Out Fitness Mat. This product is designed for all movements both indoors and out and used with shoes. We totally understand your displeasure on the product and your feedback will be directed to the product design team for

future improvement. We are concerned with your shopping experience at Decathlon and we strive to satisfy you the best. Hence if you want to make a refund or exchange, please feel free to bring along this item to any of our Decathlon HK stores. Our teammates will be happy to assist you and suggest further. If you have any further questions, please do not hesitate to contact us.Causeway Bay (852)5992 1321， Central (852)91659291，Kowloon Bay (852)91659281，Mong Kok (852)5993 3727Tseung Kwan O (852)9165 9233，Ma On Shan(852)91659287，Sha Tin (852)91659286，Tuen Mun (852)91659280 Thanks,Decathlon Hong Kong Fitness Team Kristy