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We bought the product on 2/9/2020.
But there are squeaking sounds at the coil spring/pole area when the punching ball moves.
Thank you for your feedback on the Junior Punching Ball and I am very sorry to hear about the problem that you are facing. Please do know that you can come back to any of our experience store for our staff to check out the problem for you or able to do a one-on-one exchange.
Kids love it and generally it works well but the base is not heavy enough. We have filled it full with water and it lifts when the kids punch hard, and my oldest is just 9. Have to see if sand would be better.
Newfoundland and Labrador
Prince Edward Island