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We have only used this 3 times as it was a Xmas present for my son. Put the unit up this week and now it will not return the straps that pull the hoop up and down just come out of the unit. My son is so so unhappy. Especially when this is his only time he can go out to play as he hates going out.
I waited months for this to return to stock after doing a lot of research online and i am so happy i waited. This is a seriously good piece of kit, very easy to use and very robust. The only negative i have is the the nuts used to secure the backboard have to be tightened by hand and its not very easy to get a good grip to tighten them and if they aren't tight enough the backboard tilts slightly. Its even more difficult to remove them if needed. Apart from that its great.
Defective out of the box the ratchet mechanism binds up and will not raise the hoop. Was hoping for better from a £500 basketball hoop. Customer service trying to resolve the issue shocking and slow.
I am looking to buy b900. Please drop me a note if you have one to sell.
Newfoundland and Labrador
Prince Edward Island