Response of the brand
Hello Karan,
Thank you for rating the Mesh swim cap - Black. Your feedback is important for us to improve our products year on year.
I apologize for the bad experience that you have faced with the swim cap. Ideally, no swim cap is waterproof. The usage of a swim cap is to keep your hair in place as you swim, to give you more traction in water. It does not keep your hair dry. Here is a video on choosing a swim cap: https://www.youtube.com/watch?v=7GGwm9N9J8U
I hope this helps. I stay available in case you have any other queries.
Pearl D'Souza
Digital Leader | Swimming
Decathlon Sports India
Response of the brand
Hello Bhanjakishor,
Thank you for rating the mesh swim cap. Your feedback is important for us to improve our products year on year.
I apologize for the bad experience that you have faced with the swim cap. Ideally, no swim cap is water resistant. The purpose of a swim cap is to keep your hair in place and to give you traction in water as you practice your swimming. The benefit of using a mesh cap is that it is easy to put on and remove from your head without pulling your hair, thus giving you absolute. At Decathlon, we have different types of swim caps. Here is a video to help you choose the right swim cap for you depending on your swimming practice, in the future: https://www.youtube.com/watch?v=7GGwm9N9J8U
I hope this helps.
Pearl D'Souza
Digital Leader | Swimming
Decathlon Sports India
Response of the brand
Hello John,
First of all, thank you very much for your feedback on our products. In Decathlon, we believe that to get this kind of information from our users is the best way to improve what we are doing.
I'm also really happy that you enjoyed the Mesh Fabric Swimming Cap, Sizes S and L - Black
Again, thank you for the feedback, do drop by our stores in Singapore. It will be with big pleasure that we will welcome you !
Sincerely,
William Low
Decathlon Singapore
