This product was very disappointing. I have only used this twice before completely giving up. Even when the basket was only half full, the legs constantly fell out of the hinges when carrying making it impossible to use. Perhaps there is a mechanical flaw with the product. Workmanship does not feel like $45 and there are far better options for tennis baskets in the market.
Thank you purchasing and taking time to provide your feedback.
We are sorry that the ball basket is less than satisfactory in meeting your sporting needs. We would definitely relay the information provided to our product manager and monitor the performance of the basket closely.
You may bring the defective item to our Bedok, City Square Mall, Joo Koon or SG Lab stores for a one-to-one exchange if you would like to or exchange it with the Artengo Wheeled Tennis Basket (8110461), with a $25 top up. This basket is stronger and more practical. It can also be separated into two parts, a basket and a trolley.
Please do not hesitate to contact us at our support hotline 6225 4773 should you require further assistance.
Thank you once again for your feedback.
Sharing my passion,
Tennis Sport Advisor