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The staff is very helpful.
I chose this product to move from beginner to intermediate play. But Strings started moving apart, and has now become uneven, strokes are not consistent with bad sound. I took it to store in Zirakpur (Punjab) once for getting it checked within 1 week of its purchase, concerned executive suggested to apply wax, strings may move due to heat during summers, i tried it, and now its kept always in AC room. Still the result is same, its bad unit that i have received unfortunately. I need a replacement, since it have spoiled my mood of moving from beginner to intermediate player.
our policy is satisfy or satisfy.
So you are invited to join your Decathlon store to get a new string, or a new racket or even choose another model.
Thank you for sharing your feedback.
Newfoundland and Labrador
Prince Edward Island