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A whole is developing in the shoe after only two months of daily one hour usage on clay court. Hence returning the product right away
Thank you for your feedback.
You can get a refund or a return for sure.
We have our 900 series which can be a good
option to study (I am using them every week and
I am really happy).
Used this shoes for quite a while and got severe ankle Pain.. I request Artengo to make good quality shoes and pls don't sell the old products coz we are not able to find the Date of Manufacturing. I think I have a old product, even that might be the reason for ankle pain coz every product has a Shell Life.. Bottom has good grip, cushioning is hard and upper part of the shoe got worn out after couple of months.. I really don't know what's the use in giving 2 years warranty..
Humble request is to Manufacture good Product and also please mention the date of Manufacture so that as a customer we will decide whether to buy the product..Thank U
Our target is to make sure you are satisfied.
So please ask for a return and try to invest in one more technical shoes
(our 900 series).
I am playing with these models and I am happy with the comfort.
Then, we will share this review with our design team for sure.
I have visited several Decathlon websites as we sell in 50 countries.
We have 115 reviews in one of our western countries with an average
rating of 4,35/5.
The shoe has started to tear near toe within a month of purchase. The product quality is bad and the customer service of decathlon is getting worse day by day.
I was expecting a "No Questions asked" refund or atleast a replacement as the product started to wear off in a month.
Thank you sharing your opinion.
We propose a 2 years return policy.
So by presenting this email to the store team, you will
get a refund or a return. If you have trouble, ask for the daily manager
or the store leader and if it is not enough please share store name with me.
Can I suggest to request for a return and try a more technical model?
Our 500 series is for users who play decently but we have shoes which
secure a better compromise in terms of quality and comfort.
shoes tore down in 3 mnths...
I am sorry you have experienced trouble with your shoes.
I am playing every week with our tennis shoes 990.
I propose you to request a return and test this model so
that you can enjoy your practice.
Newfoundland and Labrador
Prince Edward Island