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Hi, just after using the socks for a single day, the threading of the socks are comming out. And I have been disappointed by the quality of socks DECAHTHELON is providing.
I request you to kindly return and provide a better quality socks.
Yes, you can ask for a refund or a return.
We will continue to work with our Indian factories to improve the quality.
The best tri-pack socks I have ever bought for $5, with such comfort and breathability! Been using this for more than 6 months; hiking, cycling and now, rollerblading! I have blister tendencies when im wearing high cut shoes and since i am buying this again, I thought I should share my experience!
The product is very poor quality.
Thank you for your feedback.
You can ask for a refund.
However, there is nothing I can do in terms of improvements.
I would really appreciate more details about the poor quality.
What went wrong while playing tennis? Or any other issues?
Dear Izati, thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our high sports socks RS 160. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!
ordered online and collected from Chinatown Point outlet. Staff took a while to locate the order. When staff pass the goods to me, told me that the bag is not included. End up I have to carry few packs of socks without carrier bag all the way home. Online platform could have stated to customers to bring own carrier.
Hello Weng Fatt,
Thank you for submitting your review!
Your feedback matters as it allows us to further understand how you use our products and services and how we can improve to serve you better. Nevertheless, rest assured that I have highlighted the situation that you have faced to our team to take it as a learning experience for them.
Sorry for any inconvenience that was caused. We hope that we can serve you better in the future and we thank you once again for shopping with us.
Stay Healthy, Be Sporty!
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