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Dear Izati, thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our high sports socks RS 160. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!
ordered online and collected from Chinatown Point outlet. Staff took a while to locate the order. When staff pass the goods to me, told me that the bag is not included. End up I have to carry few packs of socks without carrier bag all the way home. Online platform could have stated to customers to bring own carrier.
Hello Weng Fatt,
Thank you for submitting your review!
Your feedback matters as it allows us to further understand how you use our products and services and how we can improve to serve you better. Nevertheless, rest assured that I have highlighted the situation that you have faced to our team to take it as a learning experience for them.
Sorry for any inconvenience that was caused. We hope that we can serve you better in the future and we thank you once again for shopping with us.
Stay Healthy, Be Sporty!
Please don't buy as these socks are having extremely poor quality and got holed in socks after just 2-3 usages. Please buy some good company socks.. extremely unhappy...since there is no return policy for socks..
I am so sorry, we produce all our tennis socks in India and we have
a good review on an average from our tennis players.
The only issues we face are when the washing recommendations available
on our website are not followed.
You are not happy so you can ask for a refund or a return.
Socks are not an exception so just bring a copy of this email and you will
get your money back.
I hope you will continue to purchase with Decathlon.
These socks are not good. Because they come off the feet while walking.
Hope you are doing well.
I am sorry to hear that the socks you bought did not meet your expectations.
Please feel free to bring them back if you are not happy with the quality and we will do an exchange for a different model.
Hope it helps
Great quality socks!
Newfoundland and Labrador
Prince Edward Island