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On the product page it’s saying 1245 reviews scoring 4.5. When going to read them there are suddenly only 4 reviews scoring 4. I would have bought if majority of 1200 would recommend but now I won’t as have no idea of quality.
Excellenct trampoline perfect size for daughter practice flips ect easy to assemble but does take a lot longer than 1.5 hours stated. Disappointed at being charged £30 for delivery as that’s really expensive when buying a expensive item but was delivered on time
I never got to see the full trampoline!, as Decathalons service was so shoddy. They sent me only half of the product 2 times!...the same half!.
They have awful poor customer service, they dont read their emails properly and when asked to call you 6 times they dont!. Ive tried to call them but it goes to a call box and is ignored!
They have sent out 2 different companies to deliver and pick up parts of the product 8 times!
Its taken 26 days to not get a half a trampoline...Im aware that things are happening but thats some shit service!
Its awful keep watching your child get excited time after time and keep being let down!
One of the best products of its type.
Would be great if spares are supplied via outlets.
Newfoundland and Labrador
Prince Edward Island