Ensemble arceaux de tentes en fibre de verre (Ø 5/16")

4449969

QUECHUA

Conçu pour Réparer un arceau en fibre de verre d'une tente petit dôme. Longueur max : 16'5".
Ensemble complet de remplacement d'arceau fibre.

Avantages
CompatibilitéCompatible avec les arceaux fibre de diamètre 5/16", jusqu'à 16'5".
Facilité d'utilisation10 joncs fibre 19 11/16" (Ø 5/16"), élastique + embout + notice + harpon.
Facilité d'entretienSi besoin d'un autre type d'arceau, adressez-vous à l'atelier d'un magasin.
Garantie2 ans
Caractéristiques
UTILISATIONCAMPING

TYPE DE SOLNON INDIQUÉ

LONGUEUR16'5"

POIDS654 g

DIAMÈTRE5/16"
Information / Concept / Technologie
Composition
Tissu principal : 100.0% Fibre de verre
Trier par :
Est ce une bonne idée pour une petite tente ?
Utilisé pour Plus de 2 ans
Votre premier prix tente dôme est à 20 Euros, donc pour 7 euros de plus j'ai une tente neuve .... visiblement j'hésite et mon cœur écolo saigne de cette gabegie ;o) bonne journée à vous.
Eric
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Utilisé pour 7 à 12 mois
Arceau vendu au détail dommage qu'il ne convient pas à ma tante produit correcte
mal conçu
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Utilisé pour 2 à 8 semaines
le cordon prévu pour relier les arceaux est impossible à enfiler dans ceux-ci .L' aiguille prévue pour cela est inadaptée trop fragile ,le cordon est trop gros ou les orifices des arceaux trop étroits . Aucune notice explicative .
Réponse de la marque
 
Bonjour Monsieur, 

Je suis navrée de lire votre mauvaise expérience et comprends votre mécontentement.
Pour faciliter la tâche, nous avons tourné une vidéo explicative que je vous invite à regarder ici: https://www.youtube.com/watch?v=0vqYPKBzLdg

Si malgré cela vous n'arrivez pas à réparer votre arceau ce n'est pas normal et je vous invite à vous rendre dans votre magasin habituel afin d'effectuer un échange ou un remboursement. Vous pouvez éventuellement vous rapprocher de l'atelier de votre magasin  afin d'avoir de l'aide pour la réparation.


Je reste disponible pour toute information.

Excellente journée,
Charlotte
Chef de produit camp du randonneur
kit arceau
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Utilisé pour 2 à 8 semaines
tres utile mais accessoire assez cher
arceaux
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Utilisé pour 3 à 6 mois
Excellent kit
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Utilisé pour 1 semaine ou moins
Acheté en ligne et mise à disposition très rapide au magasin. Le kit est très complet et l'hameçon pour passer l'élastique dans les tubes est tout simplement génial !! Bravo pour la trouvaille et d'avoir tenu compte des avis précédents.
arceaux
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Utilisé pour 1 semaine ou moins
les éléments de l'arceau sont un peu longs .
Ok
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Utilisé pour 1 semaine ou moins
Conforme
notice et conseils manquants
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Utilisé pour 1 semaine ou moins
Rien à redire pour la qualité des arceaux, une notice pour le montage n'aurait pas été superflue malgré videos sur you tube.
Pour les deux embouts de fixation à chaque extrémité, je les ai collés tant bien que mal mais je doute que cela reste solide très longtemps....
Très déçu par ce produit
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Utilisé pour 1 semaine ou moins
L'in des arceaux de ma tente s'est cassé, on m'a donc recommandé ce produit pour le remplacer. A l'intérieur il n'y avait aucune notice, nous avons donc passé plus d'une heure a essayer de comprendre le fonctionnement pour un résultat très médiocre. Pour finir je me suis aperçu que les arceaux été trop grand pour le sac de ma tente! Je ne peux donc pas m'en servir pour de la randonnée ! Je vais donc continuer à utiliser mon arceau cassé!
Réponse de la marque
Bonjour Madame, 

Je regrette d'apprendre cette mauvaise expérience vécue avec votre kit arceaux Quechua. 
Pour réparer efficacement votre tente,  il vous faut quelques outils indispensables tels qu'une scie, des gants de protection, un marqueur, une lime, un marqueur...
Je vous partage notre vidéo qui explique chaque étape pour bien réparer son arceau cassé : 
https://www.youtube.com/watch?v=0vqYPKBzLdg

Je me tiens à votre entière disposition pour tout complément d'information, 

Sportivement, 


Nina - Chef de produit junior Mountain Hiker's Camp
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