Sections 39 et seq. of the Consumer Protection Act (CPA)
Effective October 5, 2025 FOR QUEBEC CONSUMERS ONLY. This warranty policy applies to new and second-hand goods requiring maintenance work sold by Decathlon Canada Inc. (Decathlon Canada) in Quebec, in stores or online at decathlon.ca. It also applies to new Decathlon brand products purchased from authorized retailers in the province.
This Warranty of Availability Policy gives you specific legal rights. It does not, in any way, affect the rights given to you by law.
Decathlon Canada guarantees the availability of a selection of repair services for products manufactured by or for Decathlon that can be identified by the Decathlon brand or logo affixed to them.
The repair services guaranteed to be available at all Decathlon Canada workshops in Quebec are listed in Appendix A. Guaranteed services are available at a reasonable price and for a reasonable period of time following your purchase.
Decathlon Canada workshops in Quebec may offer additional repair services, but their availability is not guaranteed within the meaning of section 39 of the CPA. Visit https://www.decathlon.ca/en/content/store-workshops for more details.
Decathlon Canada offers its customers a wide range of spare parts at its points of sale, in its workshops, and on decathlon.ca, but does not guarantee their availability within the meaning of section 39 of the CPA.
For assistance in identifying and ordering the replacement parts you need, please consult a technician at one of our official workshops or contact customer service online.
If you believe your product has a defect in materials or workmanship that requires replacement of a part, please refer to the Decathlon Warranty Policy. You may be eligible for a free replacement.
Starting in 2026, you will be able to find information on how to maintain and repair your Decathlon brand product in French and English on Decathlon Support, but its availability is not guaranteed under Article 39 of the LPC.
For further information or questions about the maintenance of your products, our staff, workshop technicians, and customer service agents are your best allies in maximizing the life of your product.
To the fullest extent permitted by applicable local law, this warranty policy and any dispute arising out of or in connection with this warranty policy shall be governed by the laws of the Province of Quebec, excluding the principles of conflict of laws and excluding the Convention on the International Sale of Goods. The courts located in Quebec shall have exclusive jurisdiction over any dispute.
If any provision of this warranty policy is illegal, void, or unenforceable, that provision shall be deemed severable and shall not affect the other provisions. In the event of any inconsistency between the English version and other versions of this warranty policy, the French version shall prevail.