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ONLINE DELIVERY POLICY - DÉCATHLON CANADA INC



LIMITED TIME OFFER - FREE SHIPPING OVER $49*

Offer valid online only for a limited time. Receive free shipping on standard orders of $49 or more, after applicable discounts and before taxes. For non standard orders, shipping costs will be automatically calculated at the checkout. Not valid on gift cards or on previous orders.



HOLIDAY DELIVERY

Last date to receive your order by December 24th.
Additional delays need to be taken into consideration for deliveries during the holiday season. This year' situation along with increased volume of packages are factors that impact all the transporters.

Province QC ON MB, SK NT, NU, YT NS, NL PE, NB AB BC
Last order date Dec 16 Dec 15 Dec 13 Dec 13 Dec 12 Dec 12 Dec 12 Dec 11

*Delivery dates may vary for rural and non-urban areas. Shipping details are subject to changes and cannot be guaranteed.



SHIPPING WITHIN CANADA

Shipping is now available across Canada for most of our products!

About 15 percent of our assortment is not yet available to ship to all provinces and territories, but we are actively working on making as many of them available as possible. To ensure you are viewing products available for shipment to your area, be sure your region is correctly indicated by the region selector (see bottom of the main menu on the mobile site or header of the website). In all cases, the checkout will always provide accurate information on the shipping availability for items in your cart.

Standard orders are defined by the following criteria:
- Maximum dimensions per parcel : 300 centimeters or 118 inches (length + 2*width + 2*height)
- Maximum weight per parcel: 10 kilograms or 22 pounds
- Does not contain an oversized or heavy item

Free Shipping does not apply to oversized items (any dimension more than 100 cm or 39 inches) or heavy items (over 10kg or 22 pounds). The shipping fee applicable for non-standard items will be shown in the checkout process.



Shipping rates and time frames

At Decathlon Canada, we strive to provide the best and fairest pricing for our products in keeping with our mission to make sports accessible to the many. As such, our prices do not include hidden profit margins to support fully subsidized shipping rates for online orders. Please refer to the table below for the rates charged on orders where shipping fees apply. Shipping fees and time frames will be clearly indicated at the time of checkout and are dependent on several factors including the items in the cart, their size and dimensions, and the shipping address (rural or urban).



For standard orders below 49$, the shipping fees and time frames are as follow :
(Rural postal codes are generally defined by a 0 as the second character, e.g., A0A 1A1.)

QC and ON:
Urban - 5 $/shipment - approx 4 business days
Rural - 8 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 8 business days

NB, PEI & NS :
Urban - 4 $/shipment + 0.2$/0.5kg volumetric equivalent - approx 6 business days
Rural - 8 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 15 business days

NL:
Urban - 4 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 8 business days
Rural - 8 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 15 business days

MB, AB, SK, BC :
Urban - 4 $/shipment + 0.2$/0.5kg volumetric equivalent - approx 8 business days
Rural - 8 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 15 business days

YK, NU, NT :
Urban - 4 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 15 business days
Rural - 20 $/shipment + 0.5$/0.5kg volumetric equivalent - approx 15 business days

Note : 0.5kg = 1.1lbs

During the current period, shipping time frames may vary depending on volumes experienced by our shipping partners. The time frames indicated above are estimates and include the preparation time of the orders in our distribution center. Delivery to remote locations in particular might take extra time on the part of our shipping partners. We encourage you to track orders periodically to get the latest information about the expected date of delivery.



Click & Collect and Pick-Up In Store

We offer free shipping on all online orders that customers pick up from our stores. All you need to do is make an online order on www.decathlon.ca and select your preferred store for shipping. All eligible stores are shown during the checkout of the order. To know more about our existing store locations, please visit here.

If you don't see shipping options for your particular order in checkout, please contact our service center teams here and they will assist you. Depending on the content of your order, some orders can be too large or heavy to ship using standard shipping methods.

Decathlon Canada reserves the right to modify the shipping rates and free shipping offer at any time.