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I only used these hiking shoes a handful of times. This spring, I noticed my foot was getting wet. Upon further inspection, I could see the sole of one shoe was full of small cuts - as though someone had taken a blade to them.
I contacted the company, who refused to replace the product, even though I had owned them for less than a year, and had worn them very few times. Hiking shoes normally last me years, if not decades. I would not recommend these!
Hello Vivian,
Thank you for taking the time to write a review.
We are sorry you are not happy with your purchase and that our warranty does not cover the waterproof issue that you encountered. Most of our hiking shoes are very sustainable, and we have less than 1% of return overall on that product for any defect or waterproof issue.
Rest assured that our products are well tested and verified, and if that would tend to happen more often, the product would be recalled and you should be advised.
Regards,
Marie 🏊♂️
Décathlon Canada
Very comfortable. I love them💕
Hi Melody,
Thank you for taking the time to share your feedback about these Hiking shoes! We are looking forward to seeing you in store again soon, and to hear about all the places that you have explored!
Kristen
Great purchase for hiking. Sturdy and good support. Comfortable.
Hello, thank you for your product review. We are so glad to hear you are enjoying your boots. We hope to see you back on Decathlon.ca soon! Have a wonderful day.
Jessie
Love these boots
It wasn’t good for trekking on the mountain because it can’t stick on the ground. It was very slippery
nice shoes for beginner hikers
Dear Linden, thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our product. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!
Muhammad Akmal
Everything about this shoe is good , nice design , comfortable , waterproof in the light raining in the jungle and mud , only big minus is bad grip on wet and dry stones , sole made of silicone and providing bad grip on rocky surfaces .
Hi Oleg,
Greetings from Decathlon KL East.
Firstly, we are truly sorry to hear about the terrible experience that you had with our product. As a member of Decathlon, we do offer 365 days return and exchange if the product does not meet your expectations. You may come to any of our Decathlon stores for the return process. Once again, we apologies for any inconvenience this matter has caused you.
If you need further assistance, you may contact me directly through call 03-4101 9887. Thank you for your time and we hope to serve you again soon!
Regards,
Razmi
I bought half a size bigger just so I had some extra room. Very comfortable. Went to mam tor with lots of rocks and water. Waterproof and my feet feel great. Defiantly recommend
Really great lightweight boot, very comfortable wore them to hike the inca trail in peru 4 days of hiking and never once caused any discomfort.
I’ve had these for two years now and have been amazed from day one! Super comfortable from first time on, great support, grip, waterproofing, quality is amazing. The fact that the soles are at perfect flexibility and that they look super cool is cherry on the cake. I’m going back to get another pair! Cant live without them now!
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