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excellent piece of equipment, fits a large smart phone, and the touchscreen still works through the protective cover.
After putting the phone I cover I can still use the screen and touch is responsive. And visibilty of s reen is good.
They provide double lock system to hold it in its place. I think after fitting to cycle it's look sturdy and holds its place without falling.
But i feel cost is more
While the casing itself is compact and rain resistant and the tactile feedback is imprressive, the weak point in the product is the fastening mechanism. The main strap as well as the locking strap are unreliable. On my maiden ride, I almost lost my phone while rding. However, at the same time it had protected the phone from the rain and the puddle water when the latter had fallen down on the road. The sizing is okay for any 6.2" phones. I use a Redmi Note 5 Pro with back cover and it fits tight.
Mobile not perfectly inserted
Poor quality of rip-tab fastener.
My phone drop multiple times from the bicycle and cause scratches.
No protection on front screen.
I am using the smart phone holder for my motorbike and it is the most convenient product I have ever come across my whole bike riding tenure of 15 years. A very stable and confident hold it has for the smart phone.
It's been 3times that my phone got dropped by along with the case because the problem is with its Band, it's not stong.
Thanks for your feedback for our product, and I apologize for the inconvenience caused to you.
We strive daily to take utmost care of the quality of our products. I will pass on your feedback to the respective teams as the issue of velcro is not normal. Your satisfaction is our core motive, I can offer you an exchange or refund from any Decathlon Store closest to you. Our team will provide you with any assistance that you would need.
I stay at your disposal.
I read the reviews prior to purchase and was a little concerned to hear tales of the holder falling and a phone being damaged, but given the balance of comments overall I decided to go ahead. Please note there are two securing Velcro straps, when both are used my case and phone are rock solid. I'm very happy with this product but it takes a few moments to put in on securely.
Serves it purpose, but not the easiest to use. Good quality and the touch screen works. Siri on iPhone doesn't work, but i would have hoped that it should. Some kind of a small slit at the back would have been a better design rather than having the phone sit so flush that the Mic doesn't pick up voice. Quite happy but could have been better.
Newfoundland and Labrador
Prince Edward Island