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The plastic dented after pressing on it. The cord is too short to put around your neck and take pictures at the same time
Hello
Thank you for taking the time to write to us about your product experience. We truly appreciate your feedback.
We are extremely sorry to hear about this.
We have a 365 return policy for all the in-store purchases for members & we do a no questions asked return/exchange.
Although we try to accommodate our design and size guides, our customers always advise taking one size up compared to your regular size.
If you are not satisfied with the product, you can always exchange it at the store for another size.
Do not hesitate to ask our advisors for advice if you have any doubt about the size you need. It is important to feel comfortable in your clothing!
Please be assured that we are doing our best to adapt our offer and make the size selection easier for all our customers.
Thanks & Regards,
Decathlon Brampton Team
I use this while paddle boarding or kayaking - allows you to use your phone - even take great pics - while in the case. Keeps phone dry and safe.
Hi Tracy,
We are so happy to hear you're enjoying our waterproof phone pouch. Thank you for your review.
Jessie
Works exactly as it is suppose to and keeps the water away from your iPhone.
Amazing! Happy to hear that this product does the job
I bought this bag to do water activities and I wasn’t sure it will work. It’s very user-friendly and plus you can take pictures and talk while your phone is inside. Well, I went to do kayak on July 10 2021 and I put my iPhone inside this waterproof bag. Unfortunately I felt to the river and I lost my phone. 21 days after I received a call of someone that found my phone at the bottom of the same river. For my surprise the bag was perfect and the phone was functional with no crashes and dried. For 3 weeks my phone was at the bottom of a river and thanks to this bag the phone was fully functional and dried and still with 12% of battery.
Btw, my only negative comment is that the tiny thing to hang it is not that strong and can break easily as it happen with mine. But still I am giving the highest rate because it works and it was more than proved. Thank you so much to the designers and Decathlon.
It does what is says! The phone can still be used despite being in the pouch. Still need to get it out to take for best quality photos. Easy to open and close.
Perfect for the esstentials key, cell phone, ID when I'm out on the water with the paddleboard.
Pouch covers phone from dust and water. It is good.
I use this waterproof case while paddle boarding. Does exactly what I need it for. good price too.
Good for paddleboarding, mine was a bit stiff to move, but partner's fine
Simple and effective solution for protecting mobile phones during water activities. Photos taken with it are clear and accurate in color. Value for money.
Hi Zhe!
Thank you for taking the time off to leave us a review WATERPROOF PHONE POUCH LARGE IPX8. I am glad that this product has been working well for you and that you love it.
At Decathlon, our mission is to make sports accessible for the many. It is our responsibility to ensure that our products are made to satisfy our users.
We look forward to more of your reviews and sharing! Plus, the new Decathlon app has been launched and you can now purchase all your favorite sports goods with just a few clicks on your smartphone! Yes, it's now available both in the App store and Google Play Store! Download now and happy shopping!
Sportingly,
Amirah Baharudin
Retails Sports Specialist
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