Kids' Beginner Basketball Shoes - SE 100 Black/Red

Hello Gaurav,We apologize for the inconvenience and disappointment caused by the quality of the sole on your shoes. It's concerning to hear that it developed a hole within just three months of playing.Please visit any Decathlon store with your purchase details, and our team wi

ll review the issue in line with our exchange policy. Your satisfaction is important to us, and we appreciate your feedback.Thank you for bringing this to our attention, and we look forward to resolving this issue for you. Vishnuprasad GCountry Merchandiser Team SportsDecathlon India

Hello Mithun, We're truly sorry to hear about the discomfort you've experienced with our SE100 basketball shoes, and we appreciate your feedback. Your satisfaction and comfort while wearing our products are important to us, and we want to address your concerns. We apologize i

f you found the SE100 basketball shoes to be heavy, which led to discomfort in your ankles. Basketball shoes come in various designs and weights, and personal preferences can vary. Some players prefer lighter shoes for agility, while others prefer heavier ones for stability and support. Your comfort and safety while playing basketball are our top priorities. Ankle pain is a serious issue that should not be ignored. It's possible that the shoes may not be providing the ankle support you need, or they may not be the right fit for your playing style. Here are some steps to consider:Proper fit: Ensure that the shoes are the correct size and provide the right level of support for your feet and ankles. It's essential to have a snug but not overly tight fit. Consult a professional: If you experience persistent ankle pain while playing, it may be beneficial to consult with a podiatrist or sports medicine specialist. They can provide guidance on footwear and exercises to address the issue. Your feedback is crucial as it helps us improve our products and better serve our customers. We apologize for any discomfort you've experienced and appreciate your patience as we work to address this matter to your satisfaction. Thank you for choosing our basketball shoes, and we look forward to assisting you further. Thanks and regards,Akanksha TomarOmni Merchandiser, Tarmak